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Hollywood Skin Guru
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Customer Service
www.hollywoodskinguru.com's customer service goal is simple: We are committed to providing our customers total satisfaction. Every time. Guaranteed. Contact us at lauren@hollywoodskinguru.com or call (310) 433-2799 9Am-9Pm PST
Availability
Orders will be processed and items shipped in 3-7 days. Need it faster? Contact us by phone 310 433-2799 or by e-mail at lauren@hollywoodskinguru.com and we will try our best to accommodate you.
If the item is not immediately available we will contact you at the e-mail address you have provided. An estimated delivery date for your delayed order will be given. With your approval of that date we will then process your order.
Shipping
Free shipping on orders over $75.00 within the United States. Free shipping on all Image Skincare products.
We ship by USPS or UPS ground.
Returns & Exchanges
A full refund or exchange of your online purchase must be made within 14 days of receipt of merchandise. Store credit can also be issued. Returned merchandise that shows visible use, or has been altered in any way is automatically ineligible for refund or exchange.
Returned merchandise must have original receipt and packaging. Your refund will be credited back to your original method of payment. Shipping charges are not refundable.
Please contact us before making a return, lauren@hollywoodskinguru.com.
Please feel free to drop us a line to share your thoughts on the site, all comments welcomed.
To obtain the status of an order, enter the confirmation number and click Go!.
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